The Traumatic Stress Institute fosters the transformation of organizations and service systems to trauma-informed care (TIC) through the delivery of whole-system consultation, professional training, coaching, and research.

TIC Measurement Made Effective & Easy

May 7, 2020 / by John Engel, MA

Delivering trauma-informed care (TIC) is challenging. Measuring TIC is even more difficult. More and more school systems, human service agencies, juvenile justice programs, behavioral health organizations and others are moving to become more trauma-informed - and struggling to measure the impact of their efforts. That’s why the Traumatic Stress Institute (TSI) developed the Online ARTIC.

Leaders can use the Online ARTIC to seamlessly collect baseline data on current staff attitudes toward TIC, and for pre-post assessment of TIC interventions. Data collection is easier because employees take the instrument using smart phones, tablets and computers. Detailed reports automatically generated by this psychometrically valid measure offer leaders greater confidence when making data-driven decisions about the need for, and effectiveness of, TIC improvements. Confidential individual reports build staff confidence and capacity to deliver TIC services, helping support staff retention efforts in an exceedingly tight labor market. Agencies can use Online ARTIC to collect data up to 8 times in 3-years to assess TIC change over time. The results help agencies demonstrate to stakeholders that they are making progress in becoming trauma-informed.

More than ever, leaders and organizations are accountable to public TIC mandates, and more than ever people suffering from trauma deserve the healing that results from trauma-informed care.

Learn More About the Online ARTIC

Measure what matters, measure trauma-informed care.

Tags: Measurement & Research

John Engel, MA

Written by John Engel, MA

John Engel is a Program Coordinator for the Traumatic Stress Institute of the Klingberg Family Centers, where he serves as a trainer and consultant for client agencies adopting whole system change to trauma-informed care. John also facilitates strategic change initiatives and product development for TSI, including development and launch of the Online ARTIC Scale. Additionally, John has been piloting mindfulness in the workplace, including design and delivery of a national training webinar entitled Mindfulness in the Workplace: Practices for Sustaining Trauma-Informed Care, design and facilitation of a day-long virtual training event, Mindfulness: The Inner Work of Racial Healing and Trauma-Informed Care, and a Monthly RC Mindfulness pilot in 2021. Since 2011, John has written a monthly column, The Fatherhood Journey, for the Daily Hampshire Gazette, with a mission of promoting public and private conversations about fatherhood.