The Traumatic Stress Institute fosters the transformation of organizations and service systems to trauma-informed care (TIC) through the delivery of whole-system consultation, professional training, coaching, and research.

Patricia D. Wilcox, LCSW

Patricia D. Wilcox, LCSW, is Vice President of Strategic Development at Klingberg Family Centers and specializes in treatment of traumatized children and their families. She created the Restorative Approach™ , a trauma- and relationship-based treatment method. She is also a Faculty Trainer for Risking Connection® and an Adjunct Faculty at both the University of CT School of Social Work and St. Joseph’s University. She travels nationally to train treaters on trauma-informed care, specializing in improving the daily life of treatment programs.

Recent Posts

The Delicate Balance of Training Foster Parents

August 21, 2020
by Patricia D. Wilcox, LCSW posted in Whole-System Change

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As part of our Whole System Change Model, the Traumatic Stress Institute offers training to trainers of foster parents. This sort of training requires honoring the unique position and perspective of foster parents, and so it is a different situation than training staff.

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What Does a Trauma-Informed Culture Look Like?

August 13, 2020
by Patricia D. Wilcox, LCSW posted in Whole-System Change

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The Traumatic Stress Institute is part of Klingberg Family Centers, a social service agency in New Britain, CT with a wide range of programs that support children and families struggling with issues of trauma.

While preparing my presentation for the Joint Commission Behavior Health Conference next week (it’s not too late to register!), I remembered that one of our proudest moments during our last survey was when the surveyor remarked that this was a special agency.
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Trouble in the Team

June 26, 2020
by Patricia D. Wilcox, LCSW posted in Whole-System Change

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Angela is very upset. As the Coordinator of the Group Home she has worked hard to be supportive and caring towards her staff. She has been proud of her team, their good relationships, and their low turnover. She has provided many staff recognition and fun activities. But lately she is hearing only complaints. A recent staff survey revealed that staff feels that management undercuts them with the youth. Staff have issues with her, the unit supervisor, and the therapist. Furthermore, Angela is starting to not like the staff much, either. The team has asked for an outside consultation.

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Developing Compassion from COVID-19

June 3, 2020
by Patricia D. Wilcox, LCSW posted in Crisis Response

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Day-to-day life was altered so swiftly and thoroughly as a result of COVID-19—a collective whiplash. As a result, many may feel frustrated, lonely, or are mourning the way things changed and the normal activities we are now unable to do. We may be saddened by losing loved ones or by being unable to visit them. But we may also be finding some sources of joy or re-calibration within this time.

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Tips for Starting Trauma-Informed Care Now

May 7, 2020
by Patricia D. Wilcox, LCSW posted in Whole-System Change

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Looking to begin your program's transformation to trauma-informed care but don't know where to start? Or don't have the funding to invest in a whole-system change initiative right now? Here are some suggestions:

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The Benefits of Trauma-Informed Care

May 6, 2020
by Patricia D. Wilcox, LCSW posted in Whole-System Change

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Are you wondering what a trauma-informed care initiative could do for your agency? Trauma-informed care has become a catch phrase of sorts, but what does it really mean? Here's a brief overview of what the change process looks like and what it could feel like for your staff.

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