Traumatic Stress Institute Blog

TIC Measurement Made Effective & Easy

Written by John Engel, MA | May 8, 2020

Delivering trauma-informed care (TIC) is challenging. Measuring TIC is even more difficult. More and more school systems, human service agencies, juvenile justice programs, behavioral health organizations and others are moving to become more trauma-informed - and struggling to measure the impact of their efforts. That’s why the Traumatic Stress Institute (TSI) developed the Online ARTIC.

Leaders can use the Online ARTIC to seamlessly collect baseline data on current staff attitudes toward TIC, and for pre-post assessment of TIC interventions. Data collection is easier because employees take the instrument using smart phones, tablets and computers. Detailed reports automatically generated by this psychometrically valid measure offer leaders greater confidence when making data-driven decisions about the need for, and effectiveness of, TIC improvements. Confidential individual reports build staff confidence and capacity to deliver TIC services, helping support staff retention efforts in an exceedingly tight labor market. Agencies can use Online ARTIC to collect data up to 8 times in 3-years to assess TIC change over time. The results help agencies demonstrate to stakeholders that they are making progress in becoming trauma-informed.

More than ever, leaders and organizations are accountable to public TIC mandates, and more than ever people suffering from trauma deserve the healing that results from trauma-informed care.

Measure what matters, measure trauma-informed care.